We
do not discriminate based on race, creed, color, sexual
preference,
age, religion, gender,
or ethnicity.
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NELSON & RILEY
1214 West Bearss Avenue, Tampa, FL 33613
VOICE (813) 886-9567 | FAX (813) 749-9471
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OFFICE HOURS: We are available from
Noon until 8 PM Tuesday through Saturday, by appointment
only.
There is a $25 charge for all MISSED APPOINTMENTS without
a one-hour notice.
TELEPHONE CONSULTATIONS: We are always happy to answer any
questions you may have within our field of expertise. There
is no charge for this service.
DATA DROP OFF: Clients can drop off data to our office during
office hours and even after-hours by placing it in the DROP
BOX. There is a BROWN/BLACK DROP BOX on the wall just outside
the office door. This is not our mailbox; it is used solely
for clients.
DEPOSITS: A non-refundable deposit of $50 is required to become
a client. An additional $50 deposit is required when we receive
data to process a business tax return, making a total deposit
of $100.
The standard yearly deposit is:
- $50 per non-business project
- $100 per business project,
- $200 per business project including
receipt processing for ALL returning clients.
The deposit is deducted from the total invoice when the project
is completed.
SPEED OF PROCESSING: We can return your finished
project to you within 2 weeks after you provide us with all
of the information we need. Some instances take longer depending
on the different situations that we specialize in.
OUR
FEES: There is a flat fee per required form, and a per
hour fee which is dependent on the level of expertise and time
required to complete a project.
DISCOUNTS: We give a 15% fee discount to
clients who are members of professional daycare Organizations.
We, also, give a $20
fee discount to our clients for each business client referred.
There is a $20 early bird discount on all projects for which
the all fees are paid in full before January 31st,
each year. This discount is not available to clients who
wish us to
hold checks. All discounts are given at our discretion.
LATE FEES: The fees for all projects are expected to be paid
within 30 days (one month) of completion. There will be a late
fee assessed from the thirty-first day after completion. All
discounts will be denied on any project with an outstanding
fee after the thirty days.
CHECK POLICY: All projects are delivered COD. We accept checks,
but reserve the right to refuse payment other than cash or
equivalent from anyone at anytime. If you need us to HOLD your
check, please let us know before hand. We offer this as a courtesy
only for selected clients. We do not accept post-dated checks.
We do not accept checks for which no funds are available; if
a check is returned to us, we will be unable to allow any fee
discount on the project and must have the check, the disallowed
discount, and bank charges paid in cash at our office within
5 days from the date we are notified by the bank. After 5 days
if no contact or arrangements have been made, there will be
a Bounced Check Fee of $5 per day assessed each day until the
check and all additional charges are received in cash at our
office. If you call us before our bank notifies us, you may
be allowed to keep any fee discounts, per our discretion.
EXTENSIONS: Your project data must be completed and in our
office before March 31st to be processed without filing an
extension. There are no exceptions for anyone. We do not charge
for the first extension filed for only those whom we already
have received a deposit.
ADDITIONAL SERVICES - THIRD PARTY
CONSULTATIONS: If you need your returns explained to a third
party, like a mortgage lender, you MUST provide us with the
contact name, company name, and phone number of that party
in advance. We can not and will not speak to ANYONE, including
the IRS, about your account unless we have your permission,
Power of Attorney, or a subpoena!
"OH, BY THE WAY, . . .” We all
have things that slip our minds. Our practice tries to provide
you with HELP
SHEETS and telephone support to facilitate your information
gathering. If you do remember something we have not previously
discussed during the processing of your return, please call
the office as soon as possible. If the information is critical,
it will delay picking up your project by 1 working day while
we do a reprocess and reprint. There is no charge for one additional
reprocess and reprint
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